Most of what an employee contacts HR about is a question they could answer themselves if the data were reachable. Payslips, salary history, leave balance, attendance, claims and loans are all readable and actionable by the person they belong to.
HR’s inbox is the real cost. Not the software — the twenty identical questions a month that a portal answers once.
Payroll · Leave · Attendance
Everything here was already in the system. This is just letting the person it belongs to read it.