Terms and Conditions

1. Acceptance of Terms

By accessing or using Ragenaizer's services, including but not limited to Vision (video conferencing), Chat (team messaging), Drive (cloud storage), and HRMS (human resource management), you agree to be bound by these Terms and Conditions.

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms. In such cases, "you" and "your" will refer to that organization.

If you do not agree to these terms, you may not access or use our services.

2. Description of Services

Ragenaizer provides an enterprise workspace platform consisting of:

• Vision: Video conferencing with HD quality, screen sharing, virtual backgrounds, and recording capabilities
• Chat: Real-time team messaging with file sharing and collaboration features
• Drive: Secure cloud storage with file management, sharing, and access controls
• HRMS: Human resource management including payroll, attendance, leave management, and statutory compliance

Services may be offered as cloud-hosted (SaaS) or self-hosted (on-premises) deployments. Feature availability may vary based on your subscription plan.

3. User Accounts

3.1 Account Creation

To use our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use or security breach.

3.3 Account Requirements

• You must be at least 18 years old to create an account
• You must provide a valid email address
• You may not share your account credentials with others
• You may not create multiple accounts for fraudulent purposes

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Transmit malware, viruses, or harmful code
• Send spam or unsolicited communications
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to systems
• Interfere with the proper functioning of our services
• Store or transmit illegal content
• Engage in fraudulent activities
• Reverse engineer or attempt to extract source code

We reserve the right to suspend or terminate accounts that violate this policy.

5. Intellectual Property

5.1 Our Property

Ragenaizer and its licensors retain all rights, title, and interest in the services, including all software, designs, logos, and documentation. You may not copy, modify, or distribute our intellectual property without written permission.

5.2 Your Content

You retain ownership of content you upload or create using our services. By using our services, you grant us a limited license to store, process, and display your content as necessary to provide the services.

5.3 Feedback

If you provide feedback or suggestions about our services, we may use this feedback without any obligation to you.

6. Payment Terms

Payment terms are governed by your subscription agreement. Generally:

• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as specified in our Refund Policy
• We may change pricing with 30 days notice
• Failed payments may result in service suspension
• You are responsible for applicable taxes

For detailed payment and refund information, please see our Payment and Refund Policy.

7. Termination

7.1 By You

You may terminate your account at any time through your account settings or by contacting support. Upon termination, you will lose access to your data after a grace period.

7.2 By Us

We may suspend or terminate your account if you:

• Violate these terms or our policies
• Fail to pay applicable fees
• Engage in fraudulent or illegal activities
• Pose a security risk to our services or other users

7.3 Effect of Termination

Upon termination, your right to use the services ceases immediately. We may delete your data after 30 days unless legally required to retain it.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our services are provided "AS IS" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

9. Indemnification

You agree to indemnify and hold harmless Ragenaizer, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any third-party rights
• Content you upload or transmit through our services

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Ragenaizer is incorporated, without regard to conflict of law principles.

Any disputes arising from these terms shall be resolved through binding arbitration, except where prohibited by law. You agree to waive any right to participate in class action lawsuits.

11. Changes to Terms

We may update these terms from time to time. We will notify you of material changes by:

• Posting the updated terms on our website
• Sending an email to your registered address
• Displaying a notice within our services

Your continued use of our services after changes become effective constitutes acceptance of the updated terms.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us:

• Email: legal@ragenaizer.com
• Support: support@ragenaizer.com
• Website: https://ragenaizer.com