CRM · WhatsApp

The AI drafts it.
A person sends it.

WhatsApp conversations attached to the lead, with templates, bulk sending, and AI-suggested replies that sit in a pending queue until somebody approves them. The AI can be paused on a conversation the moment it should not be answering.

Approval is the point. An AI that replies to customers unsupervised is a liability; one that drafts and waits is leverage.

Conversations

Attached to the lead.

Threads on the recordThe conversation lives with the lead, not in a phone somebody owns.
Convert to a leadAn inbound message from a stranger becomes a lead without re-typing it.
Backfill contactedFor the numbers you were already talking to before the CRM knew about them.
Sending

Templates and bulk.

Approved templatesWhat the platform permits outside a session window, held as records rather than pasted from a document.
Bulk sendTo a selection, with the template applied, rather than one thread at a time.
Connected numbersAnd a feature status endpoint, so the UI can tell you WhatsApp is not configured instead of failing silently.
The AI

Drafts, pending, approved or rejected.

Pending draftsA queue of suggested replies waiting on a human. Nothing goes out unapproved.
Approve or rejectBoth are actions on the record, so the AI’s hit rate is measurable rather than assumed.
Pause and resumeA conversation can be taken off AI mid-thread — which is what you want the moment it turns into a complaint.
AI overviewHow much it is drafting and how much is being approved, in one view.
Nearby

Related capabilities.

Calls · Lead journey · Sequences and campaigns

Leverage, with a person still in the loop.

The draft is free. The send is deliberate.